Petco Park’s payment processing system experiences outage during game


UPDATE: Petco Park staff said their system was back on line for Saturday’s 12:40 p.m. home game and offered a $15 credit to Friday night attendees in affected stadium sections. Read their statement.

SAN DIEGO — Petco Park announced Saturday the stadium’s payment processing system used by their concessionaire experienced a nationwide outage during a game between the San Diego Padres and Philadelphia Phillies.

Stadium officials said in a tweet that they were working with their concessionaire to get the systems up and running again, but in the meantime that they would provide food and beverage free of cost.

While the stadium said it was “accepting offline payment, including cash,” fans told FOX 5 that concession stands seemed ill-equipped to handle cash transactions and in most cases couldn’t process purchases at all. For most fans, food and beverages were available for free by about the seventh inning, attendees said.

“We apologize for any inconvenience and appreciate the patience of our fans,” the ball park said in a statement. “We will send a notification when all systems are back up and running.”

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