With the new Get It Done San Diego app, users can report problems like potholes or graffiti and connect directly to the city’s work tracking system.
Users will even be able to take a photo related to over 20 problems, including roads, street lights and traffic signals, and upload it on the app. Get It Done will automatically update the problem report with information about where the photo was taken.
"It goes directly to the affected department to go out and give you that service. You can get updates on the progress," San Diego Mayor Kevin Faulconer said. "It's designed to make it easier to get the services that San Diegans expect and deserve."
Faulconer said the new app will make it easier for residents to report problems to the city, track progress of reports and will increase efficiency for residents and city workers.
The mayor hopes the new app will cut down the nearly 20,000 non-emergency calls the city gets every month.
To download the app: