Family rescued at sea sues cell phone company

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SAN DIEGO - Parents who fought to keep their baby alive at sea, now said they'll fight their satellite phone company no matter what it takes.

In April, Eric and Charlotte Kaufman's 1-year-old daughter became sick after they set off on a boat trip around the world.

The couple tried calling for help, but said their phone SIM card stopped working. They ended up sounding an alarm to the US Coast Guard.

Sister Of Family Rescued At Sea Responds To Critics
U.S. Coast Guard and Navy rescue stranded family.

Rescuers parachuted down and stayed on the family's boat until a Navy ship took them back to land.

The couple's daughter survived, but the couple and their lawyer Dan Gilleon said the satellite phone company, Whenever Communications, needs to be held accountable for what happened.

"We would have been able to solve this problem just being able to talk to our medical professional," said Eric Kaufman.

"This company, first came out and said 'we didn't do it - we would never do it.’ Then, they came out and said that ‘we did it, it was all the Kaufman's fault.’ And then they finally said, 'no actually it was some other company's fault.' They refuse to accept responsibility for this," said Gilleon.

Last week, a San Diego judge dismissed the couple's lawsuit. The judge said the contract Kaufman signed said he needed to file suit in Florida, the company's headquarters.

That's where the couple said they'll head next.

An attorney with Whenever Communications didn't address questions about the SIM card but released this statement:

"There is no case. There's nothing to talk about. It shouldn't have been filed to begin with."


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