Computer issues for US Customs impact some flights arriving in San Diego

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

SAN DIEGO — The US Customs and Border Protection computer system is down at some airports, creating long lines for arriving international travelers, the agency tweeted Friday afternoon.

Two arriving flights were impacted at San Diego International Airport, including a Japan Airlines flight from Narita International Airport and an Alaska Airlines flight from Cabo San Lucas International Airport.

“CBP is experiencing a temporary outage with its processing systems at various (airports) of entry & is taking immediate action to address the technology disruption,” it tweeted. “CBP officers continue to process international travelers using alternative procedures until systems are back online.

“CBP officers are working to process travelers as quickly as possible while maintaining the highest levels of security,” it said in a second tweet.

Authorities do not think there is anything nefarious about the outage, a Customs official told CNN.

John F. Kennedy International Airport in New York tweeted that passengers were being processed manually for now.

A tweet from a woman at JFK showed a long line of passengers.

“People are growing frustrated. Nothing like landing after a 10 hour flight to this,” Sarah Baird wrote.

The outage appears to have occurred around 3:30 p.m. ET.

Micah Lillard, a spokesman for the Metropolitan Washington Airports Authority, said airport operations are running as normal.

A tweet from Los Angeles International Airport said, “… please check with your airline for the latest status of any flight impacts.”

There were similar outages in January 2017 and 2018.

Trademark and Copyright 2020 Cable News Network, Inc., a Time Warner Company. All rights reserved.

Most Popular Stories

Latest News

More News