ATLANTA — The holidays are officially here. And you know what that means: Piracy is about to kick into high gear.
But these pirates aren’t cruising the waters of the Caribbean searching for treasure. They’re riding around your neighborhood, looking for packages to snatch from porches.
More Americans — spurred on by a strong economy and free shipping deals offered by retailers — are doing their holiday shopping online this year. That means more packages to be delivered and more tempting targets for thieves.
Almost 26 million Americans (or about 8% of the US population) say they’ve had a package stolen from a porch or doorstep during the holidays, according to a 2017 survey from InsuranceQuotes.com.
That translates to a lot of sad faces on Christmas morning. So here’s what you can do to stop porch pirates from running off with your packages and what to do if they are stolen.
Track your packages
The US Postal Service, FedEX and UPS all have systems to track your packages from the retailer to your doorstep. All three use tracking numbers that can be used to figure out where the item is and when it should be delivered to your home.
With the postal service’s Informed Delivery app, you can have email or text alerts about packages sent to you automatically, and you can post delivery instructions for the mail carrier if you won’t be home when the package gets there. UPS’ My Choice program and FedEx’s Delivery Manager offer similar options.
Amazon helps you keep track of your packages, too, with tracking information that can be found in your order details.
Deliver to your office or neighbor
Another surefire way to thwart porch pirates is to not have packages delivered to your home at all. Many people have holiday packages delivered to their workplace or to a trusted neighbor nearby who’ll be at home when the item arrives.
FedEx will hold your package for pickup at one of its FedEx Office locations or at Walgreens. Packages sent via UPS can be picked up at a UPS facility, diverted to a UPS Store or even delivered on another day that’s more convenient for you.
Invite the delivery person in
Maybe you can’t stay home during the day when those precious packages arrive — hey, you gotta work to pay for those things, right? Sending stuff to your workplace isn’t allowed, and you’re not tight enough with your neighbors for deliveries to be left with them.
But there are a few other options if you have an Amazon Prime membership. Amazon’s Key Smart Lock Kit allows you to remotely unlock your door so a package can be dropped off inside your home. Or use Amazon’s Key In-Car Delivery, which allows a delivery person to put a package in your back seat or trunk when it’s parked on the street.
What to do if your package doesn’t show up
So you got an alert saying your package was delivered but it’s nowhere to be found. You can file a police report — and then also do this:
— If it was delivered by the US Postal Service, you can fill out a Missing Mail Search Request. The main drawback with this, though, is you have to wait seven business days after the package was supposed to arrive before you can take advantage of this option.
— If it was delivered by UPS, the company encourages you to contact the sender to start a claim, because UPS says package senders have the most essential claim documents, like invoices, receipts, etc.
— It if was delivered by FedEx, there’s an online form to fill out a claim for a missing package.
Amazon’s “Where’s My Stuff?” page offers lots of helpful tips on what to do if your package ends up missing.