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NEW YORK - Southwest warned customers Sunday that "technical issues" are requiring the airline to check-in customers manually, causing longer wait times.
The company warned fliers to arrive "at least two hours prior to their scheduled departures to help minimize delays," spokeswoman Michelle Agnew said in a statement. "We're experiencing technology issues today which are requiring us to process Customers manually as they arrive at airports for travel.
As of 1:30 p.m. PST, about 450 flights were delayed in departing, out of approximately 3600 flights scheduled to operate Sunday. Customers are encouraged to go online for updates.
Passengers leaving Las Vegas and headed to San Diego were among delayed. Several travelers posted their frustrations on social media.
We got to McCarren international at 445am missed our 610 flight and were put on stand by. Luckily we were able to get on the next flight out myself wife and twin 5 year Olds wondering what was going on the whole time. Just spoke with our friend in Vegas who said some of our other friends have been waiting almost 4 hours in line just to check in! Here's a pic from the chaos this morning - Facebook: Ej Helzer
Here's another one from outside of the terminal. Line is wrapped around the airport now. El Helzer
I could have driven to San Diego in the time I have been in line for @SouthwestAir, & still no end in sight & no idea if I will get a flight