Residents told FOX 5 that contractors were repairing the rooftop when the rain began to fall. They said no one would provide answers to their questions about when repairs would be complete or what should be done about the damage and the loss of property.
“Oh my God. So the entire roof caved in. Yes, there are rat feces, on the bed, the odor. Obviously her family can’t stay there," said Nancy Moreno, whose mother’s apartment was damaged.
The rain from Sunday and Monday caused Yolanda Maldonado’s ceiling to completely cave in. She and her three children have been living amid the destruction with no direction from the property manager or owner.
“Sleep on the floor, basically on the wet carpet. That’s where she’s staying," said Moreno, speaking for Maldonado.
Moreno’s mother’s apartment was completely flooded. Tarps and buckets catch the water that is still dripping from the ceiling.
More than 20 of the 25 units at the Courtyard Villas in El Cajon sustained ceiling collapses and water damage.
“Contractors, all they said was that everything was going to be fixed and that when they were looking around their apartments they said that it was easy to fix," Moreno said.
According to residents, the complex was exposed because contractors who were putting in a new roof failed to adequately cover it. Contractors declined to comment.
Property manager Eduardo Ruiz told FOX 5 they are conducting repairs and the owner will compensate residents for hotel stays and damaged property.
Moreno said despite that assurance, residents are being intimidated by property management.
UPDATE: Following this story, the company in charge of the roof repairs told residents they will be putting everyone affected in hotels for at least the next two days.
On Wednesday at 3 p.m., the National Action Network will be holding a news conference at the Courtyard Villas to talk about the living conditions.