Diners leave waitress no tip, write ‘LOL’ on the receipt

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BELMAR, N.J. — A 20-year-old waitress got an unwelcome note on a receipt recently, the Asbury Park Press reported.

Jess Jones, a Rutgers University student, is a waitress at D'Jais Bar & Grill.  On Aug. 17, she was waiting on a party of eight at the restaurant.

The $112.03 bill was paid for by credit card -- but they left no tip. Instead, in the tip line someone wrote "LOL" next to the words, "1 hour for food." Jones shared her story with the Asbury Park Press.

"Last night, I was stunned by this receipt that was left for me by a party of eight people," Jones wrote on Facebook. "I would have preferred a '$0' tip than a 'LOL' tip, but as a waitress, bad tips and harsh notes are all part of the job. Even though they did wait an hour to eat, they remained satisfied with filled drinks and proper notice that the kitchen was a bit busier than normal. I've worked in the service industry for five years and I take pride in providing great service to my customers."

By Friday, her Facebook post had gone viral.

"My experience with this table was cruel and unnecessary, but sadly it's not uncommon," Jones wrote. "With that said: Please be good to your waiters. I know it's annoying when things aren't right. I know how aggravating it is to receive a hefty bill when all night you've been wondering why the table that came in after you was served before you. But waiters are mere messengers most of the time, and it's wrong to shoot them, however bad the news."

The town's mayor, Matt Doherty, even weighed in on the matter:

"If you visit Belmar please treat the hardworking men and women in our service industry with the same respect you would expect at your job. This is ridiculous," Doherty wrote on Facebook.

11 comments

  • Eyeroller

    OMG!!! Let’s start a GoFundMe page and now pump thousands and thousands and thousands of dollars into it!!!!!! We mustn’t sit by and let someone NOT win a ‘trophy’ for showing up for work!!!

    • NicoleCMayo

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  • Eyeroller

    It’s called ‘losing a sale’ because ‘Operations’ dropped the ball. The server (The ‘Sales Dept.’) needed to bring it up with the kitchen (The ‘Operations Dept.’) and see what measures could be implemented to prevent recurrence going forward–not whine about it in public. A nation of crybabies. Grow up.

  • Idiot Liberal

    I notice she cried about her non tip, but failed to address the one-hour wait.

    This is typical of a bad waitress.

    WHY WAS THE FOOD LATE?!?!

  • CHEAP CREEPS

    THESE PEOPLE ARE LOSER’S DON’T GO OUT IF YOU CAN’T TIP. WHAT COMES AROUND GOES AROUND AND ALL THESE PEOPLE COMMENTING ARE PART OF THE PARTY INVOLVED.

    • cardo44

      When my servers used to say crap like that, I fired them. This doesn’t sound like a case of cant tip, sounds more like unhappy customers. You want to take a job that is gratuity based, you make sure your customers get top notch service every time. It may not be anything you can control but it is still your responsibility.

  • cardo44

    While it was uncool and cowardly to stiff a waitress with a note, and while you may just be the messenger, you’re the one in front of them. As customers we rely on you for the total experience. Communication of great, but it doesn’t really excuse am hour wait for a party of only right people. Unless there were numerous special requests that is. They should have had the decency to explain it to you or just silently leave no tip.

  • Randy Aven

    I used to wait tables back in the day. It was MY job to make sure the customers were happy, regardless what issues the kitchen may be having. If it’s approaching an unreasonable time for table I’m waiting on to get their meal I let a manager know. He can discount or even comp their meal. Either way, I’m working that tip. When I drop the ball then I expect no tip or … a “LOL” in the tip line (thankfully that never happened). And I sure as hell wouldn’t be whining about it to the media if I did!

  • chris

    It was not her fault that the food wasn’t prepared sooner, They had lots of people, she WS only the server, regardless, they should if tip her anyways they sdfd just being cheap

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