KFC accused of kicking out girl, 3, because of facial scars

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

(CNN) — The outrage came hard and fast after a 3-year-old girl badly scarred and wearing an eye patch because of a pit bull attack was apparently asked to leave a KFC restaurant because her appearance upset other customers.

VictoriaWilcherAfter social media users opened fire on the restaurant, calling for a boycott, the apology from the chain came quickly too.

The company said it will donate $30,000 to assist with the girl’s medical bills.

“The entire KFC family is behind Victoria,” company spokesman Rich Maynard said.

‘Her face is disrupting our customers’

Victoria Wilcher was mauled by three pit bulls a few months ago, causing her to need regular medical treatment. After a doctor’s visit last week, grandmother Kelly Mullins took the child to a KFC in Jackson, Mississippi.

“I ordered a large sweet tea and her some mashed potatoes and gravy because she was hungry,” Mullins told CNN affiliate WAPT.

“She was on a feeding tube at the time, but I figured she could just swallow (the potatoes). They just told us, they said, ‘We have to ask you to leave because her face is disrupting our customers.’ (Victoria) understood exactly what they said.”

Victoria cried all the way home, Mullins said.

“She’s got a lot of surgeries to go through and she won’t even look in the mirror anymore,” Mullins told WAPT. “When we go to a store, she doesn’t even want to get out (of the car). She’s 3 years old and she’s embarrassed about what she looks like. She’s embarrassed and I hate it because she shouldn’t be. It ain’t her fault.”

Anger online

Victoria’s family recounted the incident in a Facebook page set up to raise money for her medical expenses.

“Does this face look scary to you?” the family posted on the Victoria’s Victories Facebook page. “I personally will never step foot in another KFC again and will be personally writing the CEO.”

The anger spread.

“As soon as we were notified of this report Friday, we immediately began an investigation, as this kind of hurtful and disrespectful action would not be tolerated by KFC,” the company said. “Regardless of the outcome of our investigation, we have apologized to Victoria’s family and are committed to assisting them.”

A horrible attack

Authorities said Victoria was attacked in April while visiting her grandfather, from whom Kelly Mullins is divorced.

One of the dogs ripped open the front door and two other dogs dragged her into the back yard, WAPT reported.

The dogs bit the girl all over, but especially on the face. She has severe facial scars and lost sight in her right eye and the ability to move the right side of her face, Mullins told WAPT. She wears an eye patch with a cartoon character on it.

The three dogs that attacked Victoria were killed. The grandfather, Donald Mullins, and his girlfriend were arrested on child endangerment charges, WAPT reported.

Meanwhile, the Facebook page got lots of attention, with almost 49,000 “likes” by early Monday morning.

7 comments

  • Scott

    I would kill the people who complained, do you even know what this little girl went through? If I were a KFC employee, I would have ignored this customers request and told them if they didn't like it, they could leave KFC.

  • Mikey Angelo

    Employee(s) should be absolutely ashamed of themselves! Poor little girl. I agree with Scott they so called "disrupted" assholes could leave!

    Everyday surprised a cruel and sick people are…

  • wtf

    why would they take their kid to kfc in the first place if she needs healing? that chemical trash food will prevent healing

  • Johnnybbaby

    I don't agree with what was done to this poor girl but remember that most of these employee's are teenagers and are not mature enough to make a decision rationally.

    I applaud KFC for stepping up right away in dealing with this situation. Is it fair to boycott a business because 1 person made a bad and immature decision?

    • Fred

      KFC sucks and has for a long time.

      It had to take more than one moronic employee to make happen what happened. I wish she could sue the pants off of them just for their stupidity!!!!!!!!!!!!!!!!

  • Anonymous

    I myself would want to kill the people who complained and those who asked her too leave! Hate pit bulls and think they need to “go away”! When I heard about this story I wanted to cry! That beautiful little girl!!!!! How horrible!

Comments are closed.