Tarr, Inc.’s owner responds to Dr. Oz’s confrontation

After Dr. Oz’s confrontation, Tarr, Inc.’s owner Nathan Martinez sent the following statement to Fox 5:

“We’ve always liked Dr. Oz, but he definitely made a very bad impression when he showed up unannounced at the offices a few weeks ago.  We would have been happy to sit down and talk with Dr. Oz in a civilized and professional way.   But he showed up at our offices without warning, then walked through our offices with a camera crew, and tried to create some good entertainment and good ratings. It’s hard to have effective communication when someone is thrusting a camera in your face and also later edits out what they don’t like.  After he came to our offices, we also offered to meet with him and be interviewed on the air, but his show’s producers ignored our request.

“Dr. Oz definitely has the right to be upset about companies that use his image and likeness to suggest that he endorses their products.  We understand that, but we didn’t do that.  On our website, we did link to a public video clip where Dr. Oz talks about Garcinia Cambogia extract.  We thought it was helpful for people to hear what Dr. Oz thinks about the ingredients in our product.  But we made very clear on the website that Dr. Oz was not endorsing our product or affiliated with our company.  That said, we are sorry that he was upset.  And, before he came to office, we’d already removed the public video clip from our website.

“Dr. Oz’s producers said they wanted to make an example out of us.  There are definitely a lot of sketchy supplement companies out there. We are not.  It is funny that Dr. Oz said he “tracked us down.”  He didn’t need to.  We’re right here in San Diego.  We’re transparent.  It would be like saying you tracked down the Mission Beach Roller Coaster.  We’re also not offshore.  We’re easy to find.  He could have just called us.  We are a responsible company with over 130 great and dedicated employees.  Thank you very much for the opportunity to share our side of things.

37 comments

  • PakaLu

    I see these ads all the time. Dr.Oz repeatedly stated over the yrs he does not endorse any products but rather just offer the information. I watched today's show. All I can say is the entire TARR staff were completely SHADY! Caught with your hands in the cookie jar, trying to run, shut down and hide. How do you scammers sleep at nite? I will forever check my bottles for any distribution from Tarr and will never buy. Just disgraceful!

  • Pam

    This guy from TARR inc can say anything he wants. The bottom line his product only 8%HCA, this guy is driving around in a Bentley and laughing as he sells us snake oil.

  • Cat

    I see these guys all the time driving around the parking lot of our commercial building in Mira Mesa. These guys are totally shady. Just young punks trying to make a buck the dishonest way.

  • Cinni

    Pure and simple they got caught. They can try and spin it any way they want but they were using the video of Dr. Oz just as he said. It would be nice if they get exactly what they deserve. Hopefully our justice system will catch up with technology and someday they will!. I think it's safe to say they're going to keep doing this as long as there aren't any consequences and the payoffs are big.
    Until then it's up to the public to stop them. Don't buy from people like this – you have no idea what you are getting.

  • IVY

    I have been a fan of Dr.OZ since his show started. It's saddening to see how low he will go for ratings on the show. If his show wasn't edited so much, I might believe some of what he says. It's obvious why he didn't want the owners of Tarr Inc. on his show. It would have proved that he's barking up the wrong tree. If you go on Dr. OZ's website and see the purchase orders from the supplier, it clearly states that they are ordering 60% HCA. It's impossible, for a company that is selling so much product, to check the contents of every single bottle. Furthermore, I find it appalling that Dr. OZ would go around harassing employees of the company. Most successful companies that sell online use 3rd party marketing companies. Those marketing companies use any means possible to get their ads noticed (that's what they get paid for). Let's be smart people…Dr. OZ GETS PAID FOR HIS RATINGS. He should look for better thing to increase his ratings instead of trying to defame a company who's trying to provide jobs to hard working people. Oh and one more thing…If they own a company and it's profitable, WHY WOULD THEY HAVE NICE CARS??? I would love to see what Dr. OZ is driving….

    • ThisChickIsDumb

      Ha great point. You don't sound like an employee of TARR at all! Watch the segment. They were caught red-handed. If they were doing this legitimately and actually thought they were innocent they wouldn't have ran from Dr. Oz and called the police. They would have welcomed him in to their facility and had a productive conversation, dispelling his accusations, answering his questions, and clearing their name. Bottom line: don't sell snake oil and this won't happen. When it looks sketchy and sounds sketchy, odds are it's sketchy.

    • IVYisdumb

      Ivy, you're very naive. If it was just for the ratings, then why did Tarr run like rats? Idiot. Dr Oz is driving nice cars by offering a service that isn't tainted unlike the Tarr owners which used his name and selling a sub-par product. Please, grow a brain.

      • Lisa

        I believe she does too. Turning it around on the victim is just like something con artist do!!

    • Jawanna Mann

      Ivy my dear….You don't know what you're talking about honey, just go back to your TARR Inc cubicle and make your sales calls.

    • HumansAreDumb

      And for you IVY, because I know you're challenged.

      The Dr. Oz Show's Response to TARR, Inc.'s April 24, 2014 Statement

      After this segment was taped, on April 24, 2014, The Dr. Oz Show received the following Statement and Exhibits from TARR, Inc., sellers of Miracle Garcinia Cambogia. In addition to this Statement, you can view ConsumerLab.com's test results for Miracle Garcinia Cambogia and other products tested here.

      To summarize The Dr. Oz Show’s response to TARR, Inc.’s Statement, we will offer a few points. Most importantly, the context of the discussion remains unchanged. Many companies like TARR, Inc. are currently using Dr. Oz’s name, picture and show clips to sell products without permission or any affiliation with the show. These companies are engaging in illicit marketing and selling practices, and many have low quality, deceptive ingredients that may be potentially harmful.

      In their Statement, TARR, Inc. makes a request to appear on the show and asserts that they wanted to cooperate in our investigation but were not given the opportunity. That is not true. Dr. Oz left his business card for Richard Fowler on April 14, 2014 with a handwritten note essentially asking to speak with him. TARR, Inc. attaches Dr. Oz’s card as an “Exhibit” to their Statement. And while we have received several calls and even a letter from their attorneys asking that we NOT air the footage shot at their clients offices, not once did they make a request for their client to appear on the show until AFTER they learned it had already been taped on April 22, 2014 – eight days after Dr. Oz extended the offer to Richard Fowler.

      To be clear, in the attached Statement:

      1. TARR, Inc. admits they knew their product was deficient as early as April 8th but did not take immediate action until AFTER Dr. Oz went to their offices on April 14th. Thus, TARR, Inc. continued to mislead the public by selling product even after they claim they learned it did not contain the level of HCA advertised on their website or their packaging.

      2. TARR, Inc. acknowledges they DID post videos of The Dr. Oz Show on their website, even though they were well aware through 3rd party and direct notice to them that Dr. Oz did NOT want them using his name, image and video on their website to sell their product. At no time was Dr. Oz or anyone at the show ever consulted or asked about the use of his image, which would be a standard procedure for a retail operation before using the image of a celebrity or private citizen to market or endorse a product.

      3. TARR, Inc. is NOT challenging the results of Consumer Labs’ testing which revealed their product had less than 10% of the active ingredient advertised on their website and their packaging. The Dr. Oz Show readily provided the test results to TARR, Inc. and have posted those results here on our website.

      In conclusion, it is our policy to tell the truth and to be fair and balanced. We did not approach this investigation lightly and stand behind the story we reported. We value the trust and confidence that our viewers place in us. We will remain vigilant and continue to look out for your interests and provide you with important and valuable information to safeguard your wallets and your health.

      The Dr. Oz Show

    • vytalife

      Actually the manufacturer is required by law under cGMP to claim the exact amount, and not overclaim., If they are overclaiming they are in direct violation of FDA/cGMP law. What happens is if the CofA on the batch states 59% HCA, the product should have been labeled "Minimum 55% HCA". Every individual bottle is not tested, however every batch is from the manufacturer, and provided a Certificate of Analysis/Master Manufacturing record for that batch. Based on typical levels of HCA, %8 HCA tested makes me think maybe 10% of this product is actually Garcinia Cambogia, maybe the rest is filler such as rice powder, etc.

  • Cman

    judging simply by what was viewed from his show that aired yesterday its hard to believe that he shows up unannounced how unprofessional is that. if he had announced to the owners of that company they would have happily shown up and took an interview. the fact that he wanted to show up unannounced and try to scare them into submission is pathetic. For those who say well look at their cars man they must be scamers. Well then look what dr. oz is driving he must be scamming you into watching his show. All Oz is doing is losing ideas for his show and is now going as low as attacking companies that are successful and editing the footage to make them look as terrible as possible. sorry guys but Dr. Oz is just sad

    • James24Duvall

      You know what's sad? Selling fake products to unsuspecting people by stealing Dr. Oz's name and likeness. They were caught and are now back-peddling to clear their name. Here are the facts:

      1) He said their product was tested by a third party and was shown to be worst on the market. Probably full of packing peanuts.
      2) They repeatedly stole Oz's name and likeness to market their product. That's illegal.
      3) When Oz showed up, they ran! Is that the behavior of someone who has nothing to hide? If he showed up and their employees "actually liked Dr. Oz" as it says above, wouldn't they have welcomed him in and been aghast at his accusations? Wouldn't they answer him and dispel his doubts, instead of shuffling their employees into hiding and threatening to call the police?

      You guys decided to take a shortcut to make $ by stealing his face and selling his audience sawdust in a bottle, plain and simple. And now you're in the message boards of Fox 5 trying to clear you name. Good stuff! How about you try to make money by not scamming people? Quite the successful company indeed. Posers. Hope you enjoy the myriad of bad press and hopefully lawsuits.

    • HumansAreDumb

      Please do some research before you speak, you just show how uneducated you are on the topic.

    • HumansAreDumb

      In case you don't see it below…

      The Dr. Oz Show's Response to TARR, Inc.'s April 24, 2014 Statement

      After this segment was taped, on April 24, 2014, The Dr. Oz Show received the following Statement and Exhibits from TARR, Inc., sellers of Miracle Garcinia Cambogia. In addition to this Statement, you can view ConsumerLab.com's test results for Miracle Garcinia Cambogia and other products tested here.

      To summarize The Dr. Oz Show’s response to TARR, Inc.’s Statement, we will offer a few points. Most importantly, the context of the discussion remains unchanged. Many companies like TARR, Inc. are currently using Dr. Oz’s name, picture and show clips to sell products without permission or any affiliation with the show. These companies are engaging in illicit marketing and selling practices, and many have low quality, deceptive ingredients that may be potentially harmful.

      In their Statement, TARR, Inc. makes a request to appear on the show and asserts that they wanted to cooperate in our investigation but were not given the opportunity. That is not true. Dr. Oz left his business card for Richard Fowler on April 14, 2014 with a handwritten note essentially asking to speak with him. TARR, Inc. attaches Dr. Oz’s card as an “Exhibit” to their Statement. And while we have received several calls and even a letter from their attorneys asking that we NOT air the footage shot at their clients offices, not once did they make a request for their client to appear on the show until AFTER they learned it had already been taped on April 22, 2014 – eight days after Dr. Oz extended the offer to Richard Fowler.

      To be clear, in the attached Statement:

      1. TARR, Inc. admits they knew their product was deficient as early as April 8th but did not take immediate action until AFTER Dr. Oz went to their offices on April 14th. Thus, TARR, Inc. continued to mislead the public by selling product even after they claim they learned it did not contain the level of HCA advertised on their website or their packaging.

      2. TARR, Inc. acknowledges they DID post videos of The Dr. Oz Show on their website, even though they were well aware through 3rd party and direct notice to them that Dr. Oz did NOT want them using his name, image and video on their website to sell their product. At no time was Dr. Oz or anyone at the show ever consulted or asked about the use of his image, which would be a standard procedure for a retail operation before using the image of a celebrity or private citizen to market or endorse a product.

      3. TARR, Inc. is NOT challenging the results of Consumer Labs’ testing which revealed their product had less than 10% of the active ingredient advertised on their website and their packaging. The Dr. Oz Show readily provided the test results to TARR, Inc. and have posted those results here on our website.

      In conclusion, it is our policy to tell the truth and to be fair and balanced. We did not approach this investigation lightly and stand behind the story we reported. We value the trust and confidence that our viewers place in us. We will remain vigilant and continue to look out for your interests and provide you with important and valuable information to safeguard your wallets and your health.

      The Dr. Oz Show

  • Michael

    I was a temporary employee at Tarr Inc. They are liars and are shady. They used Dr. Oz videos during training and almost every one of the telemarketers referenced Dr. Oz when trying to scam folks into buying this product. I heard many times from their supposed management that this stuff was not even real. In the few weeks I was there I enough shady activities and unprofessional behavior by their staff to last a lifetime.

  • Suzy

    l I love how pissy Mr. Oz gets! I bet he makes his kids call him Dr Oz not Daddy. They don't wanna get spanked.

    Lol used to like this guy but I can see he thinks he's gods gift. Lol Mr Oz

    At least mr oz is getting more attention now lol

  • Suzy

    l I love how pissy Mr. Oz gets! I bet he makes his kids call him Dr Oz not Daddy. They don't wanna get spanked.

  • jason stackhous

    Doesnt the FTC have to act and shut these guys down? i mean Dr Oz just laid out the whole scam and documented the assets. Time to shut them down, collect the money and give it back to the customers who were scammed

  • Brian

    Dr Oz is full of crap, African mango, green coffee, garcinia Cambogia have all been on his show as the miracle of weight loss, His wife runs a nutra store and I bet that she uses his name too.

    Also in every one of those shows where he PROMOTED those products he used another doctors testimonial. So how is this any different, he is a hypocrite. His video's are all over you tube, which makes them public access. He is only butt hurt because of the competition and nothing else.

  • HumansAreDumb

    The Dr. Oz Show's Response to TARR, Inc.'s April 24, 2014 Statement

    After this segment was taped, on April 24, 2014, The Dr. Oz Show received the following Statement and Exhibits from TARR, Inc., sellers of Miracle Garcinia Cambogia. In addition to this Statement, you can view ConsumerLab.com's test results for Miracle Garcinia Cambogia and other products tested here.

    To summarize The Dr. Oz Show’s response to TARR, Inc.’s Statement, we will offer a few points. Most importantly, the context of the discussion remains unchanged. Many companies like TARR, Inc. are currently using Dr. Oz’s name, picture and show clips to sell products without permission or any affiliation with the show. These companies are engaging in illicit marketing and selling practices, and many have low quality, deceptive ingredients that may be potentially harmful.

    In their Statement, TARR, Inc. makes a request to appear on the show and asserts that they wanted to cooperate in our investigation but were not given the opportunity. That is not true. Dr. Oz left his business card for Richard Fowler on April 14, 2014 with a handwritten note essentially asking to speak with him. TARR, Inc. attaches Dr. Oz’s card as an “Exhibit” to their Statement. And while we have received several calls and even a letter from their attorneys asking that we NOT air the footage shot at their clients offices, not once did they make a request for their client to appear on the show until AFTER they learned it had already been taped on April 22, 2014 – eight days after Dr. Oz extended the offer to Richard Fowler.

    To be clear, in the attached Statement:

    1. TARR, Inc. admits they knew their product was deficient as early as April 8th but did not take immediate action until AFTER Dr. Oz went to their offices on April 14th. Thus, TARR, Inc. continued to mislead the public by selling product even after they claim they learned it did not contain the level of HCA advertised on their website or their packaging.

    2. TARR, Inc. acknowledges they DID post videos of The Dr. Oz Show on their website, even though they were well aware through 3rd party and direct notice to them that Dr. Oz did NOT want them using his name, image and video on their website to sell their product. At no time was Dr. Oz or anyone at the show ever consulted or asked about the use of his image, which would be a standard procedure for a retail operation before using the image of a celebrity or private citizen to market or endorse a product.

    3. TARR, Inc. is NOT challenging the results of Consumer Labs’ testing which revealed their product had less than 10% of the active ingredient advertised on their website and their packaging. The Dr. Oz Show readily provided the test results to TARR, Inc. and have posted those results here on our website.

    In conclusion, it is our policy to tell the truth and to be fair and balanced. We did not approach this investigation lightly and stand behind the story we reported. We value the trust and confidence that our viewers place in us. We will remain vigilant and continue to look out for your interests and provide you with important and valuable information to safeguard your wallets and your health.

    The Dr. Oz Show

  • Donna

    I will never purchase a product from Tarr, Inc. Dr. Oz has wayyy more credibility, sorry. Your product doesn't even contain the correct percentage of ingredients, that is pure shade and a scam!

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