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Family loses everything when U-Haul is stolen

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SAN DIEGO- A couple who stopped in San Diego to visit a relative lost everything when a U-Haul truck packed with their household possessions was stolen in Mission Valley.

“They took everything — I mean everything. Think of everything on the floor and on the walls, and that’s what was taken,” said Kim Lantz.

The Lantz’s were moving from Oregon to Texas, but stopped in San Diego to visit their daughter.

Their U-Haul was parked under a bridge, and Thursday morning it was stolen along with their car, which was hitched to the truck.

“It was unreal,” said John Lantz. “It was like having everything you’ve collected for 50 years taken in a single moment.”

Battling with Uhaul the Lantz’s learned that none of their processions were insured, and even the $1,500 charge for renting the U-Haul was not going to be refunded.

But after a few days of phone calls, U-Haul made a 180-degree turn, refunding the Lantz’s $1,500. Now, the company says it will help the Lantz’s get to Texas. But the couple’s possessions are still gone.


  • jordan

    This may not have been the safest place to park it. But it was a designated parking spot! And it was simply overnight u don’t think someone is going to hijack a freaking 20 ft uhaul for gods sakes! It was just stuff? Pictures, home videos are not just “stuff” have some compassion. My whole childhood was in that uhaul along with my parents brother and sisters childhood that we will never be able to pass on to our kids. They did purchase insurance but does not cover theft!!! If anyone wants to help my family out go to Much appreciated and thanks to all who prayed for our uhaul to be found. Will update if anything was found inside.

  • jordan

    Homeowners was cancelled just a few days prior to this unfortunately! Update: everything in uhaul gone except the thieves left a box of pictures and some videos. Thank God because that’s all we wanted anyway! Thank to fox 5 for making all this happen!

  • Lisa

    Jordan, I will be reposting your website for fundraising on facebook and asking my friends to do the same. I will send it out to my company and ask that they continue forwarding it. I feel so bad for your family's loss. I know money will not replace it, but at least it can help. My heart and prayers go out to you and your parents.

  • Lorrie

    This is so tragic. We moved from out of state through a supposedly reputable moving company through my husband's work. We had to live in temporary housing until our home sold and we closed on a new house. Our items were supposedly put in storage, but much of it was rifled through, clothes were worn and stained, our riding mower was used and filthy and much was stolen, including all my kids saved baby clothes and homemade Halloween costumes. As far as we can tell, it was stored in someone's shed or barn as filthy as it was. I felt so violated. I can only imagine how horrible it was to have lost everything.

  • Bryan

    “Do not store up for yourselves treasures on earth, where moths and vermin destroy, and where thieves break in and steal. But store up for yourselves treasures in heaven, where moths and vermin do not destroy, and where thieves do not break in and steal. For where your treasure is, there your heart will be also. "

    Matthew 6:19-21

  • randylkoz

    Sorry to hear thievs are every where, moved here last year in a u-haul and someone siphened all the gas from the truck overnight, about $200.00 worth. What goes around comes around for these people.

  • Jake Meyers

    What if the Lantz's faked it so they get free money? So now they have their "stuff" and extra money through this fund. Cheaters!

  • Dirk Dice

    What does "under a bridge" even mean? Was this a designated area where people can park U-Hauls? Or did they just pick a random spot near the I-8 and expect their stuff to still be there the next day? Pretty naive if you ask me.

  • Dave@Large

    It's too late for these folks… The 'horse is out of the barn' but…. for someomone else who reads this…. Buy yourself a CLUB at the local Auto Parts Store and use it every time you stop and leave your rig unattended… It won't stop the 'Pros' but it will slow them down….
    It helps to disable the vehicle as well like… removing the coil wire (only works on older gas vehicles) or disconnect the battery(s)…. Hey…. having to reprogram the radio buttons can't be all that bad….


  • Sevy

    Jaime Chambers is one of the nicest guys I've ever met and he did a great job holding uhaul to their word. Cheers.

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